Frequently Asked Questions

Frequently asked questions

We suggest you to book at least two weeks in advance to ensure that you get your preferred time. However, as much as we try to accommodate last minute bookings, we would appreciate if you can book at least two days in advance.

We assign our previously curated photographers based on availability, so unfortunately, choosing a particular photographer is not an option. But rest assured, all our photographers have been carefully selected. We promise you that they’re friendly and reliable and they will deliver great results!

Please do check weather forecast 4-5 days before your photoshoot date. In case the weather doesn’t permit you to continue the shoot, please refer to our reschedule policy.

Our photographers can suggest to you the best spots in the city. They’re local, so they’ll know the way! If you already have some ideas in mind, please let us know.

Basically, you can wear anything you’re comfortable in and we believe that you’ll look great. Please consider the weather condition in the cities to which you’re travelling, and that we do not provide makeup or hairdo.

Wish we can say “As much as you want!”. However, we’re afraid if there are too many people the result won’t be at maximum. Our suggestion is 5 people max for 1 hour session and 10 people max for the 2 hour session.

If come late, the time will be deducted from the session. If your session time runs more than your initial, there will be additional fee applied. For the additional charge

We love to feature our clients photos and our photographers’ works on our blog or social media channels. However if you prefer to keep it private, you can set your photo status up once your photos are uploaded or you can let our client relations team know.

Free Reschedule is applicable if you submit the reschedule request by at maximum 96 hours (4 days) before your initial photoshoot date.

Free Cancellation is applicable if you submit the cancellation request by at maximum 96 hours (4 days) before your initial photoshoot date.

Your photos will be edited and ready for download within 48 hours of completing the photoshoot with a plus fee of 100€

If you want your photoshoot to happen on remote places that are more than 1 hour outside of the city center or any places that require ticket fee, there might be an additional charge.

Don’t see your question? Drop us a note! Our team will respond ASAP.

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